Two-body relaxation — the series
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How long a system takes to forget
A star crossing a galaxy is deflected by every other star, and the deflections add as a random walk. The time for that walk to change a star's energy by its own amount is a hundred million billion years for a galaxy and a billion for a globular cluster, and everything about how the two are modelled follows from which side of a Hubble time that falls on.
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A cluster that boils itself away
A star cluster has no thermostat. Encounters between its members push a few of them above escape speed, the cluster loses them, and losing them makes it contract — which makes it hotter, which makes more of them escape. A self-gravitating system heats up as it loses energy, and the process ends by destroying the system.
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A few thousand clouds outrun a hundred billion stars
Encounters between stars relax the Galactic disc in a time hundreds of thousands of times the age of the universe, so in practice they do nothing. Put a fraction of the same mass into a few thousand molecular clouds and the time falls to the age of the disc — because relaxation counts the mass of each perturber, not their number. The disc's present thickness is the record of that, and of a bound on anything heavier hiding in the halo.
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Torques that add because the orbits hold still
Near a massive black hole every star's orbit is almost a fixed ellipse, repeated thousands of times before it precesses. The torques the other stars exert on it therefore point the same way orbit after orbit, and they add in proportion to time instead of cancelling in a random walk — so angular momentum near the hole relaxes hundreds of times faster than ordinary encounters allow, and orbital planes faster still.